Frequently Asked Questions ( FAQ )
How can I be a member of your online store?
Log in and register as a member on our website or fill in a registration form at any Decorer’s outlet.
System too complex to use?
Kindly email admin@decorer.com.my the product code, we will guide you manually to order your favorite item. It is simple.
Is the quality good?
Yes, you can expect superior quality products at the most affordable price. We are dedicated to customer service, providing decoration styles and colors in a range of sizes and shapes to suit any interior need.
Can get discount?
Yes, purchased RM300 and above in a single receipt you can get 10% off at the next purchase within 1 year. Please look up for special promotions / sales that we hold frequently to reward our royal customers.
Why buy from us?
We have our own independent website and system, not selling in blogs / friendster / facebook etc. Thus we provide you more convenient and easy online shopping experience.
As full-time seller, you can contact us easily and therefore = Efficient and Fast Service.
You might want to subscribe to our mailing list keep yourself updated whenever we posted up new items.
You can find the latest decoration product here.
The goods we selling are in limited quantity thus it become unique for you.
Customers’ satisfaction is our main concern. Any complaint or suggestions is always welcomed.
What is the currency payment?
Ringgit Malaysia ( RM ).
Will I be able to view the total shipping charges when I checkout? How is the shipping rates?
When do I expect to get my order?
Your order will be sent out in SAME DAY if payment is made and confirmed before 2PM. Otherwise we will ship out your goods the next day. Estimated delivery time depends on the destination address.
Standard shipping: 1 - 2 days [ West M'sia ], 3 - 4 days [ East M’sia ]
Do you accept international orders?
We are Deliver goods to places around the world! For delivery aboard, kindly contact us at admin@decorer.com.my for details.
What if I want to return my product?
Please send you enquiry to admin@decorer.com.my
Is my privacy and credit card information secure on the Internet?
Please refer to our Privacy Policy for more details.
